Term & Condition
Iokky.com Terms & Condition
Users Rights & Obligation about using this website
By using our website it means you are agreeing with our term & condition.
The Intellectual Property disclosure logo and other visual media created by Iokky.com
is our property and is protected by copyright laws.
Iokky is an online shop selling handmade products, supplies, vintage, collectable , and a community platform.
We reserve the right to cancel orders or delete users account in case
of any suspicious activity, or bad behaviour used in our community.
Subscribers:
Some posts are restricted to the visitors .In order to have full access to our website you will have to log/signup.
An user submitting10 posts. Under consumer rights seller is assuming full responsibility and has to provide terms of return acceptance and make sure the product is rich to the destination, and we advice to use tracking number service. We can not intermediate any conflict between seller and buyer , but will take an appropriate action if the issue is not sorted out in good condition for both sides.
Customers
Any visitors can shop in our website with or without account.
No hidden fees .Any other taxes and VAT charged for international sales is due
the policy of the country where is delivered and we are not aware of it.
Basket keeps the products for 3 days, order history 3 months, inactive accounts 1 year.
Return/Refund
Accepted from any reasons. Return must be whiten 15 days from the date of purchased.
We only pay the cost of return if the item was not as description or damaged
Refund will be processed in maximum 3 days from the date of receiving the goods and will
be a small fees retained due the banks or order provider `s policy.(depends on case)
Contact us in advance. Read more about Return/Refund Policy
Community & Guidelines
Only subscribers can have access at community pages .
When you use Iokky you join a community of people from all over the world.
Our community diverse of cultures and ages . and we want to create a safe and open environment for everyone.
Always be polite and give positivity.
Help when you can ,share with others from your creativity.
If you like our platform invite your friends.
Respect other
Inactive account will be closed automatically in one year .For users who is breaching our policy will be taken an appropriate action temporarily blocked or delete .
Comments and other material are archived for 3 months only.
We are not allowed:
-content that intends to scam, mislead, spam or defraud other users
-sharing nudity ,sexual content
-illegal materials
-bad language,
-violent graphic and harassment.
Registration Benefits
Keep your order history, track your parcels.
Receive newsletter-offers, rewards, points
Earn £5.00 when you are referring us to a friend.
10% on shopping when you are register with iokky.com
Access to our community and to all our posts.
You can submit your post, leave comments ,and reviews
From My Profile page, subscribers you can manage all .If you want to delete your account as asimple subcriber find the option in you tab.If you are a seller you need to contact us.
We need to make sure your account in good standing and there is anything to be paid.
All your account activity and data will be deleted and can not be recovered.
Payment
Any payment trough our site is secured by providers.
Money back guaranteed in case of item not received or return.
We do not have access at any sensitive details regarding with your bank detail.
Read about our Privacy Policy