The payments are 100% secured and protected by intermediaries (such as paypal or stripe) or by your bank provider, we don’t have access at any sensitive data. You can shop with confidence. If your item did not rich to the destination please contact us you are protected by low with money back guaranteed program.
Fees & Taxes
We do not have any hidden fees or taxes , but there may be fees and taxes charged by your custom border when an item is shipping internationally outside UK to any world destination. It is the buyer’s responsibility to pay any customs or duty fees ,on orders shipped internationally (outside United Kingdom.)
My points on shopping and coupons
Your coupons are shown in your page account. Earn money on shopping and reviewing products. Review products are for customers only who placed orders-go to the product that you bought and find the option. For every pound spent in our shop you earn points that will be transform in coupons. You receive extra 2 points when you place your first order and one point every time when you place an order .The order must be completed and the payment must be clear. Coupons and points are not refundable and cant not be used second time in case of product return.
My Account Page
Everyone has access to this website to buy products with or without account, but” my account page” and other information/suggestion about products are restricted to the guests. We suggest to make an account to get benefit about discounts ,coupons and access to orders history .If you want to delete your account please contact us. Sign Up today.Is free and easy you can sign up also using your google account or facebook.
How to delete your account
We are sorry to see you are leaving.To delete your account go to My Profile page
and find the option.
We are accepting bank transfer ,debit or credit card and paypal as payment methods. How to make bank transfer? After you placed your order you will receive on the next page a reference number and our bank details. The transfer of money from your bank account to our bank wont be made automatically you will need to make the payment manually. Go to your bank and fill the details as shown on the picture below .The order will be send after the payment is clear.You can also pay with your credit or debit card option available at payment gateway.
10% off when you sign up on your first order at iokky-handcraft
Submit a post in our website,write a pattern and share anywhere.Go to My Profile page and find the option.
Make money on shopping and reviewing items by collecting points that you can spend in our shop.
Receive Gifts, Coupons, Offers by subscribing to the newsletter
From “My Profile” page you can manage everything
Shipping combined , postage discount for any second item added-0.50p only.
Free shipping on minimum order all over the world
Those products must be returned in the same condition as you have received untested, sealed and still in the original packing. Please contact us in advance.(read more about return policy)
For any second item added in your basket we only charge 0.50p
Free delivery on order over £35 Uk, £60 Europe, £85 Rest of the World.
For our protection we dont post in some area of the world. Please contact us if you are interested in our products, if your country doesnt show up at the payment gateway.
Nail polish, & perfume, can not be post overbroad (our location is U.K) due the airmail policy, those are considered dangerous items and are prohibited. Orders will be cancelled and refunded.
The time of delivery is estimate only,and it depends on carrier.
Dispatch time,1-2 working days, often in the same day. Shipping service is standard delivery (second class) , via Royal Mail international (5-8 days for Europe) (6-12 Rest of the world), Hermes or Royal Mail economy delivery for U.K (2-3 working days)
In event of any issue use the form below or whatsapp the green button from the right corner of this page (only text no calls)